FAQ

Products

How do the IT TAKES TWO - Magnetic Lashes work?

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Remember that practise makes perfect!

Think of your natural lashes as a piece of paper between two magnets. The top lash you are given has three magnets, and the bottom lash also has three magnets. They connect to each other on your eye.  You are given four lashes per set - two lash pieces for each eye.

Check out our how-to video here

How many wears can you get out of the IT TAKES TWO - Magnetic Lashes?

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IT TAKES TWO - magnetic lashes are the most durable lashes on the market, however they are made of silk and must be handled with extra care.

1. Lashes should be placed back in the case once properly removed. 

2. Magnets should be removed using a sliding motion, not picked apart or pulled off your lashes.

Please refer to the how-to video as it will provide tips on how to put them on. 

Also follow @tokbeauty on social media for additional videos and information. 

**TOK Beauty cannot guarantee a certain number of wears. However, even getting five wears out of one pair is more cost effective and safer for your lashes than lash extensions and lash glue with chemicals. 

 

How many styles does TOK Beauty have in the IT TAKES TWO - Magnetic Lashes?

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We have three styles and three band lengths! 

1. Au Naturel which comes in a short band
2. Classic which comes in a short, medium and long band
3. Volume which comes in a short and medium band

See the different magnetic lash styles under the shop tab for further description and photos.  

If you are unsure what the best size for you is, check out our lash size guide. 

How do I clean the lashes?

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All of our lashes are made of peace silk. Please do not sleep or shower in your lashes if you want them to last. If you notice that you have some makeup residue on the lashes, simply take a damp makeup pad and lightly clean the lash.  Do not use any oil or alcohol near the lashes.

How do I store my lashes?

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To store and protect your lashes, keep them in the case provided. 

Which ingredients promote lash growth in the LASHLUV mascara?

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The two ingredients used in our LASHLUV mascara are horsetail plant and pea protein.  Both are used to condition and promote growth in your natural lashes. 

Can you wear LASHLUV with your IT TAKES TWO Magnetic Lashes?

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You want to apply a coat of your LASHLUV Mascara on first before applying your IT TAKES TWO Magnetic Lashes.  Applying a coat of mascara will provide a 'shelf' for the magnetic lashes to hold onto. 

How do you remove LASHLUV mascara?

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LASHLUV can be removed with our CLEAN SLATE wipes, or with cleanser and water.  It is a semi-waterproof solution.

Are your products vegan?

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Yes, all of our products are vegan, cruelty free, and gluten free. 

What is the lifespan of your products?

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Our IT TAKES TWO Magnetic Lashes can last approximately 30 wears with proper care. 

The majority of our other products have a 1-2 year life span as long as they are unopened. Life span recommendations can be found on the packaging. 

All makeup (especially used around the eyes) should be changed every 3 months for sanitary reasons. 

Returns

What is the return policy?

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All TOK Beauty products are non-refundable upon purchase, for sanitary reasons.

Locations

Where can I get TOK Beauty products?

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All TOK Beauty products are available in our online store or at any of our retail partners. 

View our locations here.

Media Inquires

Interested in showcasing TOK Beauty?

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If you are a blogger, makeup artist, or publisher, please contact us and we will review your request. 

If you would like to be a retail partner, please send us an inquiry through our wholesale request form. 

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